Allow Synergist to access a Gmail mailbox for email integration

AA-01011


Issue: Email integration has stopped working


Symptoms: Server pauses periodically, no email integration activities being created


Cause: Gmail is no longer allowing Synergist to access your email integration mailbox


Resolution: Allow "less secure" apps to access the mailbox


Summary:

One possible reason for an email integration failure is that your Gmail mailbox does not allow applications such as Synergist to access it. 

Follow this guide to allow Synergist to access the mailbox once more:

https://support.google.com/accounts/answer/6010255?hl=en-GB