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Glossary

Term Description
Handler A handler is a user who is ultimately responsible for a job or phase, and will be the default contact point and email recipient (for alerts) for that job. Clients can have a default job handler and, by default, a job will have one handler only (but it is possible to set different handlers for phases on a job). A handler is always a Synergist user. A Synergist user does not have to be a handler.