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Glossary

Term Description
Department Charge rates can be linked to a department. This is a way of grouping charge codes and reporting on them. A department can have its own cost rate which can be used as the default for charge codes in that department. In practice, it is unlikely to be useful to have one cost rate covering a range of charge codes and by implication a range of staff.
Designer Account The 'Designer' account is automatically created with your company data. It is a maintenance account used and only accessible by Synergist Express Limited. It is generally used by the Synergist helpdesk to troubleshoot any issues you may have with your Synergist implementation.