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1 Printing issue with Windows 8.1 and standard Synergist reports Featured

Issue: Printing problems after upgrading to Windows 8 service pack 1 (Windows 8.1) This issue can be avoided by not applying service pack 1 to Windows 8. Note also that the next full release of Synergist (10.7) is not affected by this issue. Symptoms: Very…

2 Microsoft Print to PDF Printer not working

Issue: Unable to print PDF when using Microsoft PDF printer A save as dialog pops up (twice) no matter which save location/filename option is chosen. Any attempt to save the file fails with "unable to start print job". Resolution: Unfortunately we have no…

3 Multiple pages printing from a Mac

Issue: Printing 4D reports (ie NOT SRPro documents) on a Mac prints multiple pages, each page has no text, or little text Resolution: Check if there is a duplicate fonts folder in the user library. Normally this is not required - the main library/fonts folder…

4 Prompted for password when printing from Synergist

Issue: Being asked for a user name/password when printing from within Synergist at the beginning of each session. You may also be asked if trying to access the help menu or a services item. You will only be asked once per session for each of these activities.…

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