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1 How to add a watermark or background to templates (change logo and contact details)

Issue/Requirement: It's possible to use a pdf document as a background (or 'watermark') to templates in Synergist. A common use for watermarks is as a way of holding logo and contact details on one document, which can then be applied to multiple templates…

2 Installing PDFCreator (1.3.2)

Issue: Installing PDFCreator (1.3.2) without Babylon Toolbar Resolution: Download and run the installer, uncheck any optional items, proceed to the install page: Click install, a second installation manager is downloaded and executed. Initially the agreement…

3 pdfMachine is registered but I still get the 'demo version' after installing a new version of pdf machine.

Issue: Receiving the message 'demo version' after installing a new version of a registered pdfMachine Resolution: It's likely that your registration for new versions of pdfMachine has expired. You will only be able to use the specific version that you registered,…

4 Unable to attach pdf quote to email - error "aborted new mail recipient"

Issue: Unable to attach pdf quote to email. Error message: BD4 failed to run script. "Aborted new mail recipient". Symptoms: Unable to send pdf quote to client by email. Resolution: Check email client is working (open Outlook). Apply Outlook redemption (in…

5 Unable to print pdf via web portal

Issue: Alert "Cannot produce PDF" when using Synergist via the web portal. Resolution: The Synergist server must have a pdf writer installed (we recommend pdfMachine, Office version).

6 When generating pdf document using Adobe PDF Writer receive error "Document not created / ready yet". Unable to see PDF watermark.

Error: PDF "Document not created / ready yet" Issue: Synergist is unable to attach a PDF document to a new email message and the "Document not created / ready yet" message is displayed. Unable to see PDF watermark. The PDF writing software is Adobe Acrobat.…

7 Which PDF creation software should I use? How does Synergist use PDF writing software?

Issue: Need to install a PDF writer and unsure which one to choose. May currently be unable to print to pdf from Synergist, or Synergist produces an alert message when producing pdf file. Resolution: Synergist picks automatically between: Bullzip (Bullzip…

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