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Unable to click into a window. Cursor has changed from normal to two little boxes (window frames).
Author: Reference Number: AA-00515 Views: 4082 Created: 24-06-2011 02:46 pm Last Updated: 30-08-2017 11:52 am 0 Rating/ Voters



Issue: 

Unable to click into any windows or lists in Synergist, and the cursor has changed from the normal finger or arrow to this cursor:


Error message: 

None

Symptoms: 

Unable to select any window

Cause:

The 'live' window has been hidden behind the currently visible window

Resolution:

Use the Ctrl + tab key combination in Windows, or Command + ~ combination on a Mac, to cycle through windows until you find the live one.

 

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